1 - Scope of This Policy
This policy applies to all users who submit information via the Hingines website contact form. We do not collect data outside of what the user willingly provides. No tracking systems or third-party monitoring tools are in use.
2 - Information We Collect
We collect the following details: full name, email address, and written message submitted through the form. No additional personal or technical data is collected automatically.
3 - Purpose of Collection
User data is used solely to respond to messages and to maintain basic administrative records. We do not process, analyze, or repurpose data beyond this scope.
4 - How We Store Information
All data is stored in a protected internal system with access limited to responsible personnel. Data is reviewed periodically to ensure accuracy and relevance.
5 - Data Retention Period
Information is retained for no more than 12 months unless a longer period is needed for operational clarification. After this period, the data is securely deleted.
6 - User Access and Removal
Users may request a copy of their submitted data or request removal at any time by contacting us at the address below. Requests are processed within standard business timeframes.
7 - No External Sharing
Data is not shared, sold, or provided to any external service or third party. Hingines maintains complete internal control of all records.
8 - Contact Information
support@hingines.com
16 Sherbrooke St, Ainslie ACT 2602, Australia
+61 418 627 265